Housing
家賃滞納・保証会社: Rent Arrears / Guarantee-Company Notice Explained
This notice is a demand about overdue (unpaid) rent, from your landlord, the management company, or a rent-guarantee company (保証会社). A guarantee company is one that covers your rent to the landlord when you can't pay, then bills that amount to you. ⛔ This notice is HIGH urgency and ignoring it is dangerous. If arrears continue for roughly three months, it can lead to a lawsuit seeking termination of the lease and eviction (明け渡し). First check the arrears amount, payment deadline and contact details printed on your notice, and — without delay — contact the landlord / management company or guarantee company yourself to arrange payment.
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The tenant of a rental home whose rent is overdue. Most rental contracts require a guarantee company, so when payment is late, a demand typically comes first from the landlord / management company and then from the guarantee company. If you have a joint guarantor (連帯保証人), they may be contacted too. Nationality does not matter.
What to do
- 1Check the arrears amount, the payment deadline, and the contact details printed on the notice.
- 2If it's an accidental miss (e.g. insufficient balance), pay promptly by the method given (if several months have built up, go to the next step).
- 3⛔ Even if you can't pay it all right now, don't ignore it — contact the landlord / management company or guarantee company yourself and honestly discuss when and how much you can pay (instalments, etc.).
- 4Once you agree on a payment plan, note what you'll pay by when, keep to it, and retain proof of payment (transfer receipts).
- 5If hardship means you can't keep paying rent, consider consulting your municipality's welfare desk about public support such as the housing-security benefit (住居確保給付金).
About the deadline
The notice states a payment deadline. ⛔ Ignoring that deadline and the follow-up demands and staying in arrears can move things toward legal steps for termination and eviction — the risk generally rises once arrears reach around three months. Exact amounts and deadlines differ per notice, so always check your own document. The key is not to go silent because you can't pay, but to contact them yourself early to arrange payment. Whether you reach out and respond in good faith greatly changes what happens next.
Common misunderstandings
- I was just one month late by accident (insufficient balance). Will I be evicted right away?
- A single accidental miss doesn't normally lead to immediate eviction. Pay promptly once you notice, and a quick word to the landlord / management company if needed usually resolves it. The danger is leaving it and letting arrears pile up.
- The guarantee company contacted me. Do I pay them, not the landlord?
- The guarantee company covers your rent to the landlord and then bills that amount to you. The notice says where and how to pay — follow those instructions and confirm anything unclear with the contact on the notice. The more they cover, the more they bill you.
- I genuinely can't pay it all right now.
- Going silent is the most dangerous choice. Contact the landlord / management company or guarantee company yourself and honestly discuss when and how much you can pay. Instalments are sometimes possible. If you're in hardship, also consider your municipality's consultation desk and public support.
- What happens if I keep ignoring it?
- Ignoring the demands while arrears continue can lead to a lawsuit for termination and eviction (明け渡し). If a judgment is issued, forced removal becomes possible. Contact them early and respond before it reaches that point.
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This page is general information. For your own case, confirm with the office that issued the document, or with a qualified professional.